We help on an individual basis. If you receive items from us, you are able to trade them in as your child grows as long as items are still in good, clean usable condition. We ask that you register with us with basic information(address and ages of kids) to get a better understanding of your needs and to be able to help you in the future. We will never ask for personal information, income or work related information. If you just want it to be a one time thing that's ok too. All information is kept private and confidential.